College CRM

A college desk lives on the next call. Someone enquires about a course. The counsellor promises to call back. The chat sits on one phone. Fees start only after the student joins, but the office still cannot find what was said last week. The same person is asked the same questions again.

Task Book keeps that person on one mobile number. Before admission, Full CRM stores the visit and the call: who they met, what they asked, and the next follow-up. After admission, the same number opens the student: roll number, batch, attendance, fee, homework, and marks. Parents and students do not get the office screens.

What a college desk actually uses

Starter is ₹3,000 a month. It marks attendance and keeps marks, including an Excel upload. It does not store the enquiry desk and it does not send WhatsApp.

Academic Plus is ₹6,000 a month. It adds the fee counter and the PDF receipt, late fee as per your rule, homework, and the course plan. The receipt carries the institute name, the receipt number, and the amount in words. This pack still does not include the shared WhatsApp inbox.

Full CRM is ₹10,000 a month. This is the pack for the admissions desk. It adds the walk-in, the call list, admission, cases, the WhatsApp inbox, the parent login, reports, and a simple website. Many logins, one college number. If a counsellor leaves, the chat does not leave with their phone. GST is extra. Meta bills WhatsApp on its own. One college campus is one install.

A call is saved as outgoing or incoming. The office notes who spoke — father, mother, the student, a guardian, or someone else — and picks a reason: fee query, attendance, academic, documents, complaint, general, callback needed, or resolved. If the call connected, the note is at least ten characters.

After the student joins

Attendance is present, absent, or on leave. The mark is saved even if you never message the parent. The WhatsApp goes only when you switch it on, and only on Full CRM. Homework works the same way as on the school CRM page. Opened means the link was opened. Done is a mark your staff make later.

A complaint after admission is a case on that enrolled student. Certificates such as a transfer certificate are on certificates, which is Full results and is quoted. The public home, courses, and contact pages are the institute website.

A coaching centre should read institute CRM. Packs are on pricing. For your own courses, book a demo. We set the fee rules, the logins, and the WhatsApp templates with your staff.