2026-08-19 · 6 min read
Parent portal vs WhatsApp updates — why you need both
Full CRM sends the instant WhatsApp and also gives a parent login for the receipt, attendance, homework, and published marks.
The Full CRM licence includes both. WhatsApp is the message the parent already knows how to open: a punch, a fee reminder, or a reply from the shared inbox. The portal is the login where they download the receipt or check last month without scrolling a chat.
How they sign in
The parent or student signs in with a password or a WhatsApp OTP. One mobile can switch between children. The home-screen icon is for your institute. It is not a public app store listing for every school in the country.
What each tab depends on
Attendance on the portal needs the attendance module. The receipt needs fees. Homework needs homework. Published marks need the Full results licence as well as the portal. A module that is off is hidden. The data stays.
What to skip
A portal with no WhatsApp means many parents never open it the morning of the punch. WhatsApp with no login means the receipt lives only as a chat bubble. Task Book keeps the alert and the record on the same campus install.